IT Directors Disaster Recovery & Availability Summit 2010

		Helping retailers to better understand technology A key issue for many smaller retail businesses is that they struggle to understand today's technology and if they don’t understand it, they won’t buy it either. Through our partnership with technology resource Conjungo, Retail Knowledge offers our business community access to vital information written in plain English to help you better understand what technologies actually do and what the business benefits are.


	Go Understand CRM		Go Understand Virtualisation		Go Understand VoIP		Go Understand Wireless
Customer relationship management. Everything you need to know about CRM software. Explore>>		Enabling your staff to connect to your network even if they're not physically in the office. Read more about Remote Access here. Explore>>		What really is VoIP? Can it reduce my costs? Explore news, case studies and information about buying and implementing VoIP. Explore>>		What are the benefits of wireless? How can I implement it? Find out in our plain speaking guide to wireless. Explore>>

	Go Understand ERP		Go Understand Hosting		Go Understand Outsourcing		Go Understand Remote Access
Enterprise resource planning applications automates information. Includes accounting, logistics, manufacturing etc. Explore>>		What are the best options for hosting? Find out more about hosting in our plain speaking guide. Explore>>		What is outsourcing? Is it for you? Includes IT outsourcing , business process outsourcing and more. Explore>>		Enabling your staff to connect to your network even if they're not physically in the office. Read more about Remote Access here. Explore>>

	Go Understand Security		Go Understand Storage		Go Understand Thin Computing		Go Understand Unified Communications
Includes antivirus, content filtering, firewall and more. Make sure your organisation is fully protected. Explore>>		Find out why storage is vitally important. Covers email archiving,data archiving, disaster recovery, SAN, file sharing and NAS,backup and recovery. Explore>>		What is Thin Computing? Is it suitable for my organisation? Straight talking guide to help you understand, buy and implement. Explore>>		Fed up with managing an array of application and devices? Read more about unified communications. Explore>>

	Go Understand Call Recording/Logging
Explains what call recording and logging is, what benefits it can bring to your business and what to look out for when choosing a solution. Explore>>